The Online EMMi Assessment
by Niall Crawford
Ever wondered how mature your IT & Test Environment Management practices are?
Well here at Enov8, over the last few years, we have been building a model called the EMMi (the Environment Management Maturity Index)
Originally called the TEMMi , the EMMi is designed to help organisations understand the big picture, openly discuss capabilities using a standard “frame of reference” and quickly assess themselves i.e. Identify Strengths, Weaknesses, Opportunities and Threats.
The EMMi (Environment Management Maturity Index) can be broken into following eight Key Performance Areas:
(Find the PDF here)
So how do you rate?
Follow the methodology below & use the online maturity calculator to generate yourself a spider diagram baseline report.
EMMi – Score Card
Consider each of the eight Key Performance Area (KPA) from a People (skilling), Process (Repeatability) & Product (Tooling perspective) and score yourself from 1-5.
1. Environment Knowledge Management:
Understanding your IT environments across the lifecycle i.e. across Projects Delivery (e.g. Development, Test, Training) & Production. Without effective intelligence, you will struggle to manage your environments effectively. Intelligence mapping is both top down & bottom up i.e. Top down included understanding Businesses Units, Business Processes, Systems relationships, while Bottom up looks at from the other direction i.e. Components, Interfaces & Instances. Score yourself:
2. Environment Demand Awareness
There is a reason you have these environments, they’re called your consumers (Project Teams, DevTest Teams etc). The ability to understand demand and current usage of one’s IT Environments and shift planning & coordination left. Score yourself:
3. Environment Planning & Coordination
The proactive planning & coordination of environment events & deployments ensures your systems are provided in a timely fashion and ems are correctly configured i.e. fit for purpose and available. Score yourself:
4. Environment IT Service Management
IT Service Management is a customer-focused approach to delivering & supporting information technology. Key aspects of ITSM support include management of Incidents, Change and Releases. ITSM, although potentially leaner, is relevant even in Non-Production as it controls the chaos, invisible change and avoids disruption. Score yourself:
5. Application Release Operations
The implementation of consistent, repeatable & traceable application release operations contributes to the broader needs of IT Environment Management and IT delivery. At a minimum, you should be promoting standard operating procedures & ideally tracking these & automating the most time-consuming tasks. Score yourself:
6. Data Release & Privacy Operations
The implementation of consistent, repeatable & traceable data release operations contributes to the broader needs of IT Environment Management and IT delivery. At a minimum, you should be promoting standard operating procedures & ideally tracking these & automating the most time-consuming tasks. Score yourself:
7. Infrastructure & Cloud Release Operations
The implementation of consistent, repeatable & traceable infrastructure & cloud release operations contributes to the broader needs of IT Environment Management and IT delivery. At a minimum, you should be promoting standard operating procedures & ideally tracking these & automating the most time-consuming tasks. Score yourself:
8. Status Accounting & Reporting:
The ability to capture and present “real-time” environment information in a way that will uplift IT environment analytics, decision making and continual optimization. At any point in time you should be able to visualise Environment Topology, Usage, Health, Activities, Operational Behaviour and System Team Competence. Score yourself:
Want to learn more about how to improve each of the Environment dimensions?
If you are interested in learning more about implementing a mature Environment Management framework in your organisations then speak to enov8 about enov8 Environment Manager. Enov8 Environment Manager is the only complete platform that takes you across the Environment Management & Release Spectrum.
Niall is the Co-Founder and CIO of Enov8. He has 25 years of experience working across the IT industry from Software Engineering, Architecture, IT & Test Environment Management and Executive Leadership. Niall has worked with, and advised, many global organisations covering verticals like Banking, Defence, Telecom and Information Technology Services.
21 MARCH, 2019 by Mark Henke Preamble These days, deploying our services to the cloud just makes sense. Deploying to the cloud means you’re letting someone else handle low-level infrastructure costs, which gives us incredible flexibility. And with such flexibility...
15 March, 2019 by Vlad Georgescu Bimodal Explained *From a Release Management Perspective “The Hare and the Tortoise” is Aesop’s most famous fable. In it, we find two characters: one fast (the hare), and one slow (the tortoise). They run a race against each other,...
11 March, 2019 by Sylvia Froncza An IT and Test Environment Perspective Traditionally, test environments have been difficult to manage. For one, data exists in unpredictable or unknown states. Additionally, various applications and services contain unknown versions or...
04 March, 2019 by Eric Goebelbecker Preamble “IT & Test Environments are a changing!” The days off Physical Servers has transitioned to Virtual, Which is transitioning to Containers, and now we have "Serverless". It is all getting very complicated … Or is it? ...
03 February, 2019 By Christian Meléndez. Preamble: Following on from our previous blog on Enterprise Release Management bench-marking, Christian talks about the “sister disciple” of deployment management and more specifically the top 5 metrics one could use to better...
29 JANUARY, 2019 By Sylvia Fronczak. Anti-patterns often arise when developers find creative or outside-the-box uses for a technology - or when they find workarounds for limitations that were specifically put in place by the creators of the technology to prevent...