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Enterprise DevOps Leadership
Needs of the Enterprise DevOps Leadership or DevOps at Scale
The role of the “Enterprise” DevOps Leader is to ensure that the organization’s various DevOps teams can come together and work at “scale” as and when is necessary and ultimately avoid or minimise typical cross-team integration phase challenges & consequent project delays.
The key objectives of Enterprise DevOps Leadership are invariably challenged by the facts that most DevOps teams (or tribes) wish to work in isolation, use their own unique methods and tools (which invariably don’t integrate with other teams), and avoid anything close to “executive level reporting”.
Needs of an Enterprise Architect
The role of the Enterprise Architecture is to help the organization better understand their complex IT landscape which includes systems, processes, services, relationships, information and strategy with the intent of supporting the planning and coordinating of business change and innovation.
These objectives are often constrained by the complexity of the environment, the volume of information contained within these environments and the rapid rate of technology & business change.
IT & Test Environment Manager
Needs of IT & Test Environment Managers
The role of the IT & Test Environment Manager is to ensure the Production & Non-Production Environments (aka the Test Environments) are properly understood, managed (governed & coordinated) and “Fit for Purpose” i.e. fit for usage by the relevant SDLC teams (development teams, test teams and the broader IT project).
Note: In many organizations, these two roles may be separated into Production Environment Managers and Test Environment Managers; however, most of the fundamentals and best-practices would be common.
The key objectives of the Environment Manager are often challenged by environment scale, ongoing change, demand complexity and lack of real-time insight (information aggregation) due to a reliance on “inappropriate & high-volume” tooling methods like Visio, spreadsheets, Word documents, Wikis, and email.
Enterprise Release Manager
Needs of an Enterprise Release Manager
The role of the Enterprise Release Manager is to ensure that the enterprise’s various releases (whether waterfall or agile) move through the life cycle (from development to system test, integration, acceptance test, through to production) in a visible, controlled and streamlined fashion. This is achieved by implementing a framework (or train) that promotes cross team (development, test & operations) and cross-project collaboration.
The key objectives of the Enterprise Release Manager are often challenged by the fact the ERM role is relatively new (and misunderstood), the inherent lack of information sharing across projects (or even within the project teams) and the use of tools that prevent effective information aggregation and analysis.
Needs of a Compliance Manager
The role of a compliance manager, or compliance officer, is to ensure that the company is conducting its business (including internal IT business) in full compliance with global, national and industry regulations. One area of focus and importance is the management and usage of Personally Identifiable Information* (PII).
The key objective of the Compliance Manager is often challenged by the diversity of systems within an organisation, the huge amount of information held within each system, the underlying complexity of the individual data structures (keys, tables, fields etc) and, of course, ongoing change.
Note*: PII is a subject of growing interest & importance in the advent of the European Union’s General Data Protection Regulations (GDPR) and the associated “severe” penalties for non-compliance.
Enterprise Transformation Manager
Needs of a Transformation Manager / Migration Manager
The role of the Transformation Management (including Migration Management) is to help the organization transform IT. This is achieved by understanding where you are today, defining where you are going tomorrow, and ultimately managing the process of getting there. A non-trivial task when one considers the complexity of one’s IT environments & the underlying operations. As such, it is important to have complete visibility across one’s landscape and across one’s timelines.
The objectives of transformation are often constrained by lack of timely & accurate information – typically leading to mistakes, delivery delays, and failure.