How to Reduce Environment Downtime
by Rohit Gupta
In this blog article, we will discuss about how test environment managers can minimise environment downtime and how enov8 can help in achieving this dream.
Health Check your Processes
In today’s world, generally IT Operations are outsourced to multiple vendors. On top of the process defined by the organisation, each vendor also brings in their own set of processes and tools for managing their Test Environment. As a test environment manager, you need to review these processes and understand which ones have been successful and which one needs improvement or modification.
Also, you need to check the existing implemented projects to understand if these processes were followed properly. Each process should be documented with all dependencies on systems and audited in time for better control. Doing a health check on the processes help the organisation in improving and bringing new changes, which leads to growth and better test environment management.
Enov8 EcoSystem allows the organisations to view their processes from different perspectives and enables them to understand their dependencies. It also allows environment managers how to conduct impact analysis in case of a failure in processes or systems. Enov8 EcoSystem has in built audit & reporting capabilities which, give alerts if action is required.
User Access Management
Data Integrity is one of the crucial elements in test environment management. Wrong data can lead to application failures, which results in environment downtimes. Additionally, unauthorized access to environments can lead to wrong code or configuration version deployments/changes, which can also result in environment breakage.
To avoid this downtime, proper user access control should be in place throughout test environments. User access also needs to be audited from time to time so that only the right users have access to make changes to environments and data. This will lead to better test environment control and increase in availability.
As part of July 2017 release, enov8 ecosystem has implemented a new User Access Management Module which enables organisations in controlling and auditing their user access across environments. It has in built reports & dashboards which helps in better management of user access.
In today’s faced paced market, each organisation is at its toes to deliver the products in the market. This means lots of projects running in parallel with different requirements. These requirements sometimes lead to contention with other projects for the same systems or environments. Misunderstanding of these contentions can lead to overriding changes in the same environment, which results in downtime for the projects; thus missing crucial timelines. To control these types of downtimes, an environment manager needs to have a complete view of these requirements and contentions.
Enov8 EcoSystem environment and release management module allows the organisations to track contentions not only from environment perspective but also from the requirements perspective with comparison to another project. The advanced level reporting allows the projects to understand if there is any gap in their requirements which they have missed as part of their analysis.
In our recent survey, we found that more than 80% of the organisations did not have a proper ITSM solution for test environments, in comparison to production environments. There was no proper change process in place for test environment which lead to chaos, resulting in downtime. Therefore, organisations need a proper CMDB solution along with ITSM for managing their test environments configurations.
Enov8 provides inbuilt ITSM capabilities to organisations. It also allows integration with an organisation’s existing ITSM products to provide more visibility to their environments. Their visual CMDB and Connectivity views provide users with an end to end view of the whole landscape.
19 FFEBRUARY, 2021 by Carlos Schults "You can't improve what you don't measure." I'm sure you're familiar with at least some variation of this phrase. The saying, often attributed to Peter Drucker, speaks to the importance of metrics as fundamental tools to enrich and...
08 FEBRUARY, 2021 by Zulaikha Greer Data is the word of the 21st century. The demand for data analysis skills has skyrocketed in the past decade. There exists an abundance of data, mostly unstructured, paired with a lack of skilled professionals and effective tools to...
04 JANUARY, 2021 by Ukpai Ugochi Have you ever wondered what would happen if you mistakenly added bugs to your codes and shipped them to users? For instance, let's say an IT firm has its primary work tree on GitHub, and a team member pushes codes with bugs to the...
07 DECEMBER 2020 by Daniel de Oliveira In today’s application-based world, companies are releasing more applications than ever before. Software delivery life cycles are becoming more complicated. As a result, large companies require hundreds and even thousands of test...
19 NOVEMBER, 2020 by Michiel Mulders What Makes a Good Test Data Manager? Have you implemented test data management at your organization? It will surely benefit you if your organization processes critical or sensitive business data. The importance of test data is...
22 October, 2020 by Louay Hazami Data privacy is one of the most pressing issues in the new digital era. Data holds so much value for normal internet users and for all types of companies that are looking to capitalize on this new resource. To keep data anonymous and...