IMPORTANCE OF RESILIENCE MANAGEMENT
05
FEB, 2017
Waiting for bad things to happen is never a good practice. Once a system is down, it may already be too late and damage to the business could be irreversible. IT resilience is about preventing a disaster recovery situation before it happens.
Critical outages often have a negative impact on the entire organization, hurting reputation and lowering customer satisfaction. Outages also consume the time and resources of operation teams that get tied up in costly troubleshooting and recovery efforts. Companies such as Delta and United Airlines have both recently faced major IT glitches resulting in major operational delays and grounded flights. The problems not only caused chaos and critical outages across their systems, but lead to thousands of affected, frustrated customers. Delta previously faced similar issues last year, and the airline later disclosed that their 5-hour August 2016 computer outage cost them a total of approximately US$150 million. The good news is that the majority of unplanned outages and data-loss incidents can be prevented.  EcoSystem’s Resilience Management platform ensures the resilience of your critical IT infrastructure. Resilience management:
  • Catalyses governance and transparency of your complete IT fabric
  • Promotes metric stewardship; allowing resilience and reliability to be measured
  • Displays risks & failure impact; allowing for planning and management of failover practices
In today’s digital age and global economy, corporations and their stakeholders require round-the-clock access to data resources irrespective of time, geographic location or device type. Meaning even minutes of downtime can disrupt productivity and cost organisations tens of thousands to millions in monetary and business losses. Reliability is paramount to the corporation’s ability to conduct business in an uninterrupted fashion. Fortunately, EcoSystem’s inbuilt resilience management tool upholds the integrity of both production and non-production resilience. Find out more about Ecosystem RM here: IT Resilience Manager

Relevant Articles

Deployment RunBooks (aka Runsheets) Explained in Depth

Deployment RunBooks (aka Runsheets) Explained in Depth

Deploying software releases can be a challenging and complex process. Even small changes to a software system can have unintended consequences that can cause downtime, user frustration, and lost revenue. This is where deployment runbooks come in. A deployment runbook,...

11 Key Benefits of Application Portfolio Management

11 Key Benefits of Application Portfolio Management

In digital‑first organizations, the application landscape is vast and constantly evolving. Departments add tools to meet immediate needs, legacy systems stick around for years, and new technologies emerge faster than they can be evaluated.  It’s like finding your...

11 Application Portfolio Management Best Practices

11 Application Portfolio Management Best Practices

Managing an enterprise application portfolio is no small feat. Over time, even the most disciplined organizations can end up with dozens—or even hundreds—of applications scattered across departments, many of which overlap in functionality or have outlived their...

Understanding The Different Types of Test Environment

Understanding The Different Types of Test Environment

As businesses continue to rely on software to carry out their operations, software testing has become increasingly important. One crucial aspect of testing is the test environment, which refers to the setup used for testing. This article focuses on the various types...

Data Masking in Salesforce: An Introductory Guide

Data Masking in Salesforce: An Introductory Guide

Salesforce is a powerhouse for managing customer relationships, and that means it often stores your most sensitive customer data. But not every Salesforce environment is equally secure. Developers, testers, and training teams often work in sandbox environments that...

Release Dashboards: How to Improve Visibility and Control

Release Dashboards: How to Improve Visibility and Control

When software releases go wrong, it’s rarely because someone dropped the ball. Usually, it’s because no one had a clear picture of what was happening. Without visibility, things slip through the cracks. Deadlines get missed, bugs sneak in, and teams spend their time...