LF

IMPORTANCE OF
RESILIENCE MANAGEMENT

05

FEB, 2017

Waiting for bad things to happen is never a good practice. Once a system is down, it may already be too late and damage to the business could be irreversible. IT resilience is about preventing a disaster recovery situation before it happens.

Critical outages often have a negative impact on the entire organization, hurting reputation and lowering customer satisfaction. Outages also consume the time and resources of operation teams that get tied up in costly troubleshooting and recovery efforts.

Companies such as Delta and United Airlines have both recently faced major IT glitches resulting in major operational delays and grounded flights. The problems not only caused chaos and critical outages across their systems, but lead to thousands of affected, frustrated customers. Delta previously faced similar issues last year, and the airline later disclosed that their 5-hour August 2016 computer outage cost them a total of approximately US$150 million.

The good news is that the majority of unplanned outages and data-loss incidents can be prevented.  EcoSystem’s Resilience Management platform ensures the resilience of your critical IT infrastructure.

Resilience management:

  • Catalyses governance and transparency of your complete IT fabric
  • Promotes metric stewardship; allowing resilience and reliability to be measured
  • Displays risks & failure impact; allowing for planning and management of failover practices

In today’s digital age and global economy, corporations and their stakeholders require round-the-clock access to data resources irrespective of time, geographic location or device type. Meaning even minutes of downtime can disrupt productivity and cost organisations tens of thousands to millions in monetary and business losses.

Reliability is paramount to the corporation’s ability to conduct business in an uninterrupted fashion. Fortunately, EcoSystem’s inbuilt resilience management tool upholds the integrity of both production and non-production resilience.

Find out more about Ecosystem RM here: IT Resilience Manager

Relevant Articles

IT Environments – Top 5 Deployment Metrics

03 February, 2019 By Christian Meléndez. Preamble: Following on from our previous blog on Enterprise Release Management bench-marking, Christian talks about the “sister disciple” of deployment management and more specifically the top 5 metrics one could use to better...

IT & Test Environment Management Anti Patterns #2 – Containers

29 JANUARY, 2019 By Sylvia Fronczak.   Anti-patterns often arise when developers find creative or outside-the-box uses for a technology - or when they find workarounds for limitations that were specifically put in place by the creators of the technology to prevent...

IT Environments – Why Use Microservices?

08 JANUARY, 2019 By Eric Goebelbecker. New technologies and new ways of doing things are continually impacting the way our IT Environments evolve and how we do things. One area of growing popularity is Microservices.   Why Use Microservices? Why should you start using...

Why DevOps Fails: A Closer Look

09 DECEMBER, 2018 by Sylvia Fronczak DevOps promises greater innovation, speed, and automation—along with a more engaged and motivated team. With this list of benefits, many organizations are working to bring DevOps to their teams. However, with all the companies...

Test Environments – Why Containers?

22 OCTOBER, 2018 by Eric Goebelbecker Containers are nothing new. Depending on how you look at it, you can make a case for them being around at least since 1982. But since the introduction of Docker in 2013, they’ve enjoyed a surge of popularity. Why? In just a few...

Why Cloud “Server” Tagging Strategies Are Important

15 OCTOBER, 2018 by Christian Meléndez Preamble A key part of Enterprise IT Intelligence is understanding you Cloud Resources. And where better to start than using the "elegant" concept of Tagging. A concept used across the various cloud and infrastructure management...